PLEASE READ BEFORE PURCHASE
Like most establishments, once rooms are booked and paid for, further enquiries for the room are turned away. From our point of view, the room has been "sold" for the period of time it has been paid for.
As such once a room has been paid for it is yours for the duration - whether you stay in it or not.
If you have pre-booked and paid over a week in advance however there is a chance we can provide the room to someone else - and as such we will provide a 50% refund on any period of time OVER 7 full days from the cancellation date.
A £10 administration fee is charged however to cover the time taken to update booking forms, post corrections to accounts and then to manually make a payment from our bank account to yours.
As most establishments simply refuse ANY refund for cancellation, we hope this is a fair and reasonable compromise. At the risk of stating the obvious, please do NOT book if you are not sure you want to stay.
When a booking is cancelled "mid-stay", any "part weeks" (for example if someone moves out on the Wednesday) are ignored but any Monday - to - Sunday whole weeks more than 7 FULL days away from the date of cancellation will be refunded as above, once any weeks, part weeks and weeks less than 7 full days away have been deducted at the full weekly rate.
If you think there is a strong chance your contract may end ahead of schedule, we would suggest booking and paying weekly in advance only and NOT 4-weekly.
Please do NOT pay in advance if you are unhappy with our cancellation policy, you can instead call us on the day to see if we have any vacancies available for you.